Our teams are exhaustively trained on the importance of punctuality. If they are running late they will phone you one hour in advance to let you know the updated time.
Our fully enclosed 3-ton trucks can carry a load of up to 10m3 per trip. You can specify how many trips you need if your volume will be more than this. Knowing accurately what your volume will be can be tricky. Not to worry. Use the items in the volume options above as a guide, along with our list of what 10m3 looks like in terms of items.
If the goods don't fit, you can easily book another trip on the day to complete your move. Example list 10m3: queen bed bedside table x2 desk office chair 3 seater couch 2 seater couch coffee table side table fridge washing machine boxes x15
Anywhere in the greater Cape Town area that is safe for our men to operate in. Type the address into the address box to see if we cover it.
We're a no frills on demand moving company. We don't offer box packing, item wrapping, hoisting, or dismantling. If you need any of these services, we're not right for you. Sounds like you need the excellent services of Two Men and a Truck.
Follow the steps on the web app on our home page, pay at the end and you are booked!
Addresses
Enter your full address (eg, 1 Main Road, Newlands) for both pick up location and delivery location*. In the field provided below the address line, enter the complex name and unit number if applicable and make any notes that will be helpful for the movers on the day. If you have multiple stops, simply click the '+extra stop' button under the address fields. Make sure the order of stops is correct. You can click and hold the location pin next to each address and drag the addresses to make sure they're in the correct route order for your move. You can remove any address by clicking the orange box with white 'x' below the address field. You will need at least two addresses, a pick up location and delivery location.
*We don't service all areas. For areas we don't service you'll receive a pop up notification when you try to enter the address in the address field.
Load size
The load box of the truck is 3m long x 2m wide x 2 m high. This is a volume of about 12m3. Typically, the contents of a 1-bedroom flat could be transported in one trip (dependent on how much stuff you have). Some unusually large items won't fit- an abnormally tall fridge over 2m in height, for example. A king-size mattress would also not fit.
(Optional) Do you need more than 1 trip?
Choose how many trips you think you'll need.
Date and Time
Once you select a date for your move, the soonest available times will display. Simply click on the time that suits you. If you'd like a different time from the ones displayed, select your own time by clicking on the drop down menu and select your time. Times are offered in 30 minute increments so you'll have to choose from among these options. If the time you'd like is not displayed, it means that we are either unavailable at that time or we won't be able to complete your move within our operating hours.
Price
When you select your time, the price for your move will be displayed. By clicking on different dates and times, different prices will display and in this way you can find a price that suits you if you have date/time flexibility. In general, discounted off-peak prices are during times outside of month end.
Payment
You can choose to pay via Visa / Mastercard or via Snapscan to book your move now. We don't accept any other payment methods. The only way to book and pay for your move is through our website. If you're not ready to book now, choose the option 'Request contact and book later'. Some one will be in touch to discuss your move and you'll receive an email with a link to secure payment that you can use when you're ready.
When you choose your payment option, you'll be prompted to create an account or login to your existing profile. To register, you'll need to enter your full name, email address, and cell phone number, as well as a password for your profile. We'll need your email address and phone number to contact you about your move and provide any updates. Once you've registered, you can book future moves by simply logging in to your profile. After registration (or login), you'll be directed to a payment page. If you selected card payment, you'll enter your card details and click 'Book and Pay'. If you selected Snapscan, you scan the QR from your Snapscan app or smart phone camera. Alternatively, clicking on the QR code from your smart phone will open the Snapscan app on your phone.
Move Summary
If payment is successful, you be directed to the Payment Success page. Review your move details on this page. You will receive an email confirming your booking. If you'd like to change any of the move details, you can use the link in the email or login into your profile and edit your move.
We don't have any sales or customer service consultants. That's one of the ways we're able to keep costs so low for our clients. You can edit your booking, including cancelling your move, through your profile on our website. On move day, you will be sent your movers contact details automatically in case you need to get hold of him.
Our movers are highly trained and experienced experts. However, accidents can and do happen. It's important you understand that moving goods is risky and ensure that you have suitable insurance to cover you goods in the event of damage. We're not liable for any damage to your goods or property. Please contact your home insurance provider and enquire about coverage. It's up to you to make sure your goods and property are covered.